👋 Meet Streamer — Your Ultimate Streaming Support Assistant
👋 Hi, I’m Streamer!
I’m your Ultimate Streaming Support Assistant.
I can help with TiviMate, the Ultimate Streaming App, Firesticks, ONN devices, Google TV Streamers, renewals, billing questions, and account support.
Before opening a support request, please review the guides below. Many common issues can be resolved in just a few minutes without waiting for support.
For the fastest and most reliable experience, I recommend using the Ultimate Streaming App whenever possible. Updates are applied faster, troubleshooting is easier, and service changes are delivered more quickly.
Need More Help?
Choose one of the support options below. We’re here to help!
Support Form
Submit a support request and our team will respond as quickly as possible.
Android App Download
Download the new Ultimate Streaming Android App for phones and tablets.
iPhone Home Screen
Add Ultimate Streaming Live to your iPhone Home Screen for instant access to Status, Support, and Installation Guides. No App Store download is required.
Facebook Support Group
Join our Ultimate Streaming community for announcements, service updates, troubleshooting tips, and helpful discussions.
Help Center
Browse our installation guides, troubleshooting articles, and support resources to quickly resolve common issues.
🚨 Service Update & Setup Guides
Need help updating your service? Download the correct instructions below before using the support assistant.
📺 TiviMate Playlist Update
Select the guide that matches your version of TiviMate.
What is the difference?
Premium Users: Use this if you purchased and activated TiviMate Premium. Premium users can update playlist settings and refresh the playlist without rebuilding everything.
Non-Premium Users: Use this if you are using the free version of TiviMate. Non-premium users may need to clear data and add the playlist again using Xtream Codes Login.
Not sure? Open TiviMate → Settings → About. If it says Premium Activated, use the Premium guide. If it does not, use the Non-Premium guide.
🚀 Ultimate Streaming App
Recommended for the fastest and most reliable experience.
If you still need help after following the instructions, select a support topic below and Streamer will guide you through additional troubleshooting steps.
📢 Stay Updated
Join our Facebook Group to receive service updates, outage notifications, troubleshooting tips, app announcements, setup guides, and important streaming news.
It’s also a great place to find answers to common questions, connect with other Ultimate Streaming customers, and stay informed about the latest service information before opening a support request.
Having Trouble Watching? Check Status First
Before changing settings, clearing app data, deleting a playlist, logging out, or reinstalling the app, check whether Ultimate Streaming is experiencing an outage or maintenance.
Check Live Service StatusIf the service is online, return here and use Streamer for help. Have your username and password before clearing data, logging out, or reinstalling.